Terms and Conditions
Last Updated: April 4, 2025
Welcome to Titan Animation Lab (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website (www.titananimationlab.com) and any services provided by us, including but not limited to video animation, digital storytelling, and content creation. By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our site or services.
1. Company Overview
Titan Animation Lab is a professional animation agency headquartered in New South Wales, Australia. We specialize in creating explainer videos, motion graphics, brand videos, and digital content solutions for clients globally. These Terms apply to all users and clients of our platform and services.
2. Service Agreement
When you request a quote, sign a proposal, or make a payment, you are entering into a binding agreement with us for the provision of animation or creative services. The scope, deliverables, timelines, and costs will be agreed upon in writing prior to project commencement. All clients are required to provide accurate and complete information for efficient project delivery.
3. Intellectual Property
All original animation content, scripts, illustrations, voiceovers, and design elements created by Titan Animation Lab remain our intellectual property until full payment is received. Upon full settlement, you will receive a limited, non-exclusive license to use the final deliverables for your intended business purpose. We retain the right to showcase completed work in our portfolio unless a prior NDA is signed.
4. Client Responsibilities
Clients are responsible for:
- Providing timely feedback, approvals, and necessary content
- Ensuring all provided materials (logos, branding assets, scripts) are owned or licensed for use
- Reviewing deliverables within agreed review cycles
- Complying with applicable laws and industry regulations
5. Payments and Refunds
All pricing will be outlined in project proposals. A deposit or milestone payment may be required to initiate work. Full payment must be made before final files are delivered. Due to the nature of digital services, all payments are non-refundable once a project has commenced. Refund requests are considered only in exceptional cases and at our sole discretion.
6. Revisions and Delivery
Each project includes a limited number of revision cycles, as specified in your proposal. Additional revisions may incur extra charges. Final deliverables will be provided in the agreed formats via secure digital transfer or downloadable links. We strive to meet all deadlines, but delays caused by the client’s unresponsiveness or late approvals are not our responsibility.
7. Limitation of Liability
To the fullest extent permitted by law, Titan Animation Lab shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our website or services. Our liability is limited to the total amount paid for the service rendered.
8. Website Usage
Users agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment. Unauthorized use of the site, including attempting to hack, scrape, or misuse content, is strictly prohibited.
9. Third-Party Links
Our website may include links to third-party websites or tools. These are provided for convenience only. We do not control, endorse, or assume responsibility for any third-party content or practices. Accessing such links is at your own risk.
10. Termination
We reserve the right to terminate access to our website or refuse services at any time, without notice, for violations of these Terms or for conduct that we believe is harmful to our business, reputation, or other users.
11. Changes to Terms
We may update these Terms from time to time to reflect changes in services, legal requirements, or business practices. We will post updates on this page with the “Last Updated” date. Continued use of our website or services after any modifications constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Titan Animation Lab
📍 New South Wales, Australia
📞 +61 414 446 463
📧 hello@titananimationlab.com
🌐 www.titananimationlab.com